Public Safety

What can HipLink do for you?

Give you easy but reliable communication to all commercial wireless carrier devices including pagers and cell phones
Let you send sensitive information securely to command centers or first responders
Quickly send mass notification or emergency alerts to large groups of citizens
Communicate with outside groups like the Mayor’s office or City & County officials and the media
Automate communication to other departments and outside agencies
Integrate with your Computer-Aided Dispatch (CAD) system for automatic escalations
Real-time reports with the status of your messages
Activate your off-duty personnel including fire, police or EMS
Activate your volunteer groups such as firefighters and CERT personnel

The effectiveness of any emergency response can be broken down to a single factor; the ability to receive and act on timely information. First responders need reliable access to critical information faster than ever, on a variety of devices, from wherever they are.

HipLink compliments your current 911 and emergency operations systems by helping you use the most effective methods to get wireless emergency alerts to any commercial device that is SMS text or voice enabled, and can leverage your existing infrastructure.

HipLink wireless emergency alert paging software solution provides law enforcement, fire departments, and emergency dispatch centers text, voice and fax messaging capabilities to virtually any device. HipLink expands the reach of CAD systems beyond dial-up and email for wireless dispatch of 911 messages that cover the most efficient messaging protocols available.

HipLink has integrated with CAD systems to provide the wireless paging and messaging component, adding advanced functionality with message filtering and grouping features. And if you’re looking for a replacement to your Emergin paging system, HipLink can help.

Whether you need fire department paging, police paging, volunteer activation or any other wireless dispatch HipLink is a platform for robust, secure, and highly scalable wireless communications software designed to meet the critical messaging needs of both large and small organizations.

HipLink for Mass Citizen Notification

The Citizen Mass Notification module in HipLink is a full suite of products offering an easy to use tool for sending out mass notification alerts to your citizen population. Based on reverse 911 standards, HipLink has a full integration to ESRI's ArcIMS mapping system to meet demands for mass notification based on geography. Dispatchers can send notifications to citizens living in a specific geographic area using a simple, intuitive process using a detailed map to either a specify area, zip code, or even a point with a radius to which a notification needs to be sent.

HipLink has a full Citizen Web Sign-up Module that enables citizens to self-register and opt-in for alerts to cell phone numbers, pagers and even unlisted numbers. Via an easy-to-use website, citizens can link their information to an address in the county or city’s GIS system. The module can also gather demographic data so you can send messages first to those who may need more time to react.

In addition to providing emergency notification based on a geographic lookup, an organization can create a series of optional topics to keep their citizens informed of special announcements or events. When registering on the website, individuals simply check the box for the topics or lists that are important to them. Notifications can then be sent to the entire list of those that have registered or using the map selection tool, only to those who live in a certain area.

Reliable, Scalable and Proven

HipLink provides the world's most advanced software for emergency alerts to complex hierarchies. Need to send an emergency message to ten people? One hundred? Ten thousand? A major city? HipLink supports virtually every carrier and device, and gives you the tools at your fingertips to create the fastest, most coordinated response to each emergency scenario.

Get people mobilized with as little delay and confusion as possible
Alerts and notifications under a single umbrella to the widest possible range of devices: phones, pagers, fax machines, email, PDAs, etc.
Deploy two-way messaging, ensuring that all alerts are received, confirmed and that first responders can effectively request more help
Detailed logging and reporting
Automatically switch communication protocols or networks if a disaster knocks out a key piece of infrastructure
A client can chose either a fully hosted system in our datacenter, a fully deployed system in their site or our innovative hybrid solution